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Ed's avatar

I switched to DirectTV once and learned my lesson. Because I was in some sort of local channel "black hole" as they called it, I had only the choice to subscribe to LA or NYC affiliates. In order to get a local affiliate, I had to send in a formal petition which they said could take up to three months for approval. Four months later, I was finally approved and had a local affiliate I could watch. Maybe three months went by and their was a similar dispute involving my local affiliate being dropped along with other channels. It took a couple months for that to resolve and I regained access to all the dropped channels.... except my local affiliate. Their solution was to send in a form petition which could take up to three months. I sent my cable box and controllers back instead and threw away the dish. I am not back with my local physical cable company that has just increased my rates again into something I consider astronomical territory for how little I use it. I'm seriously considering switching to streaming now but am waiting for others I know to do so first and then let me see how things work before taking the plunge.

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Brenda Logan's avatar

When the current outage first started, there was no slick presentation to explain it, just the rainbow colored stripes that you get when a storm has knocked out service. It went for a few days like that with no explanation so I called ATT to ask/complain and they offered a $10.00 reduction to my next bill (not the current one). I also have U-Verse. While the service is decent with few outages, the price is sky-high even with bundled services so I am looking for options. Once you are a customer they quit offering deals and discounts. And as a household of one, it's not possible to take advantage of the discounts they do offer to multiple resident households. Maybe I should take in boarders. The US pays more for internet than Europe.

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